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Current Job Openings:

Digital Operations Manager

The Digital Operations Manager is responsible for ensuring that all necessary steps are followed to execute major marketing programs on behalf of MAX’s clients…

Full Description

Director, Engineering (Frisco & Culver City)

This role can be based out of MAX’s main corporate office in Frisco, TX or in our Culver City, CA location. The engineering leader role will…

Full Description

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Digital Operations Manager

Music Audience Exchange – MAX is a technology company that helps consumers, brands, and music artists form mutually beneficial partnerships at scale. Our platform uses proprietary data to make authentic connections, tell stories and create experiences that drive measurable results. MAX runs integrated marketing programs for some of the world’s largest brands which include Budweiser, Dr. Pepper, Ford, Jack Daniel’s, Mc Donald’s and more.

The Digital Operations Manager is responsible for ensuring that all necessary steps are followed to execute major marketing programs on behalf of MAX’s clients according to timelines established for each program. Working with remote and local teams, the Digital Operations Manager continuously improves, documents and implements service processes and requirements, and defines and administers tools used by the service team. The Digital Operations Manager forecasts resource allocation needs, establishes timelines and project plans, maintains project templates and coordinates with the teams executing the campaigns to allow for changes that may occur as a project progresses. This role is critical to the timely execution of MAX’s marketing programs.

Role Description

Engage, motivate and ensure quality and SLA adherence for remote, third-party operations team
Manage assigned projects from initial development through deployment
Partner with account management and service leaders to translate client requirements into project deliverables and tasks
Set and continually manage project expectations with stakeholders
Define and manage task dependencies and critical path
Create and schedule project plans and determine milestones
Identify potential risks and plan for contingencies
Forecast resource allocation across projects and anticipate additional resource needs
Assign project tasks and ensure they are completed on time and within budget
Develop, document, implement and maintain quality requirements for all campaign content
Develop procedures, create documentation, interface with teams to roll out procedures and update based on results
Facilitate service team project meetings
Monitor project scope and manage the change control process
Review and report on resource utilization and status of projects and deliverables
Escalate and track issues and client requests
Review successful and unsuccessful project elements, conduct root cause analysis and recommend process changes
Review audio, visual and written content in English and Spanish against brand and company requirements
Identify need for tools across teams, and select or create appropriate tools in conjunction with internal teams and vendors, where appropriate
Develop and deliver project-related presentations

Job Requirements

The skills required to be considered for the position include:

3-5 years of experience in a project management or operations role at a digital marketing agency or internal digital marketing team
Understanding of project management methodologies
Familiarity with digital marketing and content development
Ability to manage budgets and project resources
Excellent written and verbal communication skills
Great interpersonal and persuasion skills
Highly organized and detail-oriented, with strong time management skills
Ability to motivate self and others in a fast-paced environment with aggressive deadlines
Customer service-oriented
Demonstrated leadership and judgment, with a strong sense of ownership
Timeliness in executing tasks, recognizing when to escalate and resolving issues
Proficient in Microsoft Excel, Word and PowerPoint
Ability to meet and achieve goals in an autonomous work environment
Bilingual Spanish/English, with excellent proofreading skills
Bachelor’s Degree

The skills highly desired include:

Familiarity with Workfront
Background in music
PMI or PMP certified

Apply Now

Director, Engineering (Frisco & Culver City)

MAX (Music Audience Exchange) is a venture-backed technology company whose mission is to help musicians and brands better engage fans together. How? Through a proprietary platform that gives marketers the insights, tools, and opportunities to Brand New Music.

MAX is rapidly building the technology infrastructure to connect all brands/agencies, artists, and music-related media to scale the brand-artist partnerships of the future. In 2014, we began the largest study ever done to map psychographics and purchase intent data to musical identities, resulting in the creation of The MAX Platform™. The MAX Platform is built on a proprietary data model that perfectly matches brands with the exact artists who most authentically resonate with their target audience and who are releasing new music or going on tour (MAX tracks 1.8M artists across 900+ genres). MAX then executes fully integrated marketing programs that deliver the brand’s message through artists' voices and channels across all of the places fans are already going to for music, including streaming services like Pandora and Spotify, video platforms like YouTube, social media sites like Facebook, Instagram, and integrating brands into live performances, artist meet-and-greets, and more.

Year after year, MAX continues to grow – helping artists of all sizes achieve major career milestones, including 9 Grammy nominations, top Billboard chartings, lift in merchandise and ticket sales, rotation on MTV and top playlists, and additional airplay on hundreds of radio stations across the country. And brands like Ford, Dr Pepper, Coors Light, TWIX, and Jack Daniel's have also seen substantial results for their investments, including lift in brand sentiment, purchase intent, and even direct increases in sales.

Role Description

This role can be based out of MAX’s main corporate office in Frisco, TX or in our Culver City, CA location. The engineering leader role will grow and mentor MAX’s engineering team and oversee the development of MAX’s innovative technology ranging from artist matching technology to B2B systems which focus on optimizing media buys to public facing products that allow artists to engage with their fans.

The role offers the ability to work on a range of interesting problems and be a thought leader for how MAX employs a range of technologies to architect solutions. This is hands-on role; in addition to setting the bar for technical design, code quality, and QA processes, the engineering leader will help contribute code in areas where s/he has particular expertise.

This is a unique opportunity to continue to build a growing team, help solve fascinating technical challenges, join a growing company, and make your mark on the future of how music is used in marketing.

Job Requirements

The skills required to be considered for the position include:

10+ years in web development with familiarity of a wide range of challenges
Previous leadership experience
Enthusiasm for technology and a drive to create new things
Expertise in more than one of the following areas: PHP (using a modern framework), React, or Python (Django or Flask)
Ability to manage both front end as well as back end development
Strong relational database skills (MySQL preferred), production experience with ElasticSearch and devops skills (AWS services) are a plus
Comfortable working in a fast-paced start-up environment.
Ability to bring a team together and foster a spirit of innovation and cooperation
A bachelor’s degree in computer science preferred
A passion for music

Apply Now

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Careers

To Apply:

Current Job Openings:

Digital Operations Manager

Director, Engineering (Frisco & Culver City)

WANT TO CONNECT WITH MUSIC FANS? Get In Touch

Digital Operations Manager

Role Description

Job Requirements

Director, Engineering (Frisco & Culver City)

Role Description

Job Requirements

Subscribe To Our Newsletter

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